Privacy policy

Privacy Policy

Last Updated: August 20, 2026

At Frankies Shop, we respect your privacy and are committed to protecting the personal information you provide when visiting or making a purchase through our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

1. Information We Collect

When you visit our website, place an order, or contact our customer service team, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information you provide when contacting customer service

  • Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments and prevent fraudulent transactions

  • Communicate with you about your orders

  • Respond to customer service requests

  • Improve our website, products, and services

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be supported through Visa, Mastercard, JCB, and PayPal.

We do not intend to store your complete payment card information on our own systems. Payment information may be processed securely by the applicable payment provider according to its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve your browsing experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

5. Sharing Your Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website and technology service providers

  • Customer service and operational partners

  • Government authorities or other parties when required by law

We do not sell your personal information for monetary gain.

6. International Orders

Frankies Shop serves customers worldwide, except for Asia and certain remote areas where delivery may not be available.

Because we serve international customers, your information may be processed or transferred to service providers in countries other than the country where you live. We take reasonable steps to ensure that personal information is handled appropriately and securely.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

To exercise applicable rights or ask questions about your information, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any changes will be posted on this page with an updated Last Updated date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Frankies Shop
Email: support@bikinissale.shop
Address: 531 Hannon St, Petersburg, VA 23803, USA

By using our website, you acknowledge that you have read and understood this Privacy Policy.