Terms of service

Terms and Conditions

Last Updated: August 20, 2026

Welcome to Frankies Shop. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or placing an order.

1. About Our Store

These Terms and Conditions apply to all purchases and use of the website operated by Frankies Shop.

Store Name: Frankies Shop
Customer Service Email: support@bikinissale.shop
Company Address: 531 Hannon St, Petersburg, VA 23803, USA

2. Products and Availability

We offer swimwear products through our website, including:

  • Bikinis

  • One Piece Swimsuits

  • Men's Swim Briefs

  • Men's Swim Jammers

Product descriptions, images, prices, and availability may be updated from time to time. We make reasonable efforts to ensure that product information displayed on our website is accurate.

3. Sales and Shipping Areas

We sell and ship products worldwide, except for Asia and certain remote areas where delivery services may not be available.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

4. Orders and Processing

After an order is successfully placed, we generally process the order within 1–2 business days.

Order processing time is separate from the shipping transit time. Delivery estimates begin after the order has been shipped.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or other circumstances that prevent us from fulfilling the order.

5. Payment Methods

We support the following payment methods:

  • Visa

  • MasterCard

  • JCB

  • PayPal

By submitting an order, you confirm that the payment information provided is valid and that you are authorized to use the selected payment method.

6. Shipping and Delivery

Standard Shipping

Standard shipping is provided through DHL or FedEx.

  • Estimated delivery: 10–15 business days after shipment

  • Shipping fee: $12.95 USD

Free Shipping

Free shipping is provided through EMS.

  • Estimated delivery: 15–25 business days after shipment

  • Free for orders over $50 USD

Delivery times are estimates and may vary due to customs clearance, weather, holidays, carrier delays, or other circumstances outside our control.

7. Customs, Taxes, and Import Fees

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated, any such charges are the responsibility of the customer.

8. Returns

Customers may request a return within 15 days from the date the order is received.

Returned items should be unused, unworn, and in their original condition and packaging where applicable.

Customers should contact our customer service team at support@bikinissale.shop before sending an item back. Additional return requirements may apply.

9. Refunds

Once an eligible returned item has been received and inspected, we will determine whether the return qualifies for a refund.

Approved refunds will generally be issued to the original payment method. The time required for the refunded amount to appear in your account may depend on your payment provider.

10. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us at support@bikinissale.shop as soon as possible.

Please provide your order number and relevant details or photographs so that we can review the issue and determine an appropriate resolution.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and other materials, is owned by or licensed to Frankies Shop unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our website content for commercial purposes without prior written permission.

12. Prohibited Use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website or other users' access to it.

You must not attempt to gain unauthorized access to our website, systems, or customer information.

13. Limitation of Liability

To the extent permitted by applicable law, Frankies Shop shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or delays caused by circumstances outside our reasonable control.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date.

Your continued use of the website after changes are posted means that you accept the updated Terms and Conditions.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Frankies Shop
Email: support@bikinissale.shop
Address: 531 Hannon St, Petersburg, VA 23803, USA