Shipping policy
Delivery Policy
At Frankies Shop, we aim to process and deliver your order as efficiently as possible. Please review the following delivery information before placing your order.
Shipping Destinations
We ship worldwide, except for certain areas in Asia and remote areas where delivery services may not be available.
Order Processing
Orders are generally processed within 1–2 business days after the order is placed.
Once your order has been processed and shipped, you will receive shipping information when available.
Shipping Methods
Standard Shipping — DHL or FedEx
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Delivery time: 10–15 business days after shipment
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Shipping fee: $12.95 USD
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Carrier: DHL or FedEx
Standard shipping is available for eligible destinations and provides a faster delivery option compared with our free shipping service.
Free Shipping — EMS
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Delivery time: 15–25 business days after shipment
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Shipping fee: Free for orders over $50 USD
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Carrier: EMS
Free shipping is available for orders with a total value of more than $50 USD. Orders below $50 USD are not eligible for free EMS shipping.
Delivery Times
Please note that delivery times are estimates and begin after your order has been shipped.
| Shipping Method | Processing Time | Estimated Delivery Time | Shipping Fee |
|---|---|---|---|
| DHL / FedEx | 1–2 business days | 10–15 business days after shipment | $12.95 |
| EMS | 1–2 business days | 15–25 business days after shipment | Free for orders over $50 |
Delivery times may vary depending on the destination, customs clearance, weather, carrier conditions, holidays, or other circumstances beyond our control.
Customs and Import Duties
For international orders, customs procedures, import duties, taxes, or other charges may apply depending on the destination country.
Any applicable customs duties, taxes, or fees imposed by the destination country are the customer's responsibility unless otherwise stated.
Payment Methods
We accept the following payment methods:
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Visa
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MasterCard
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JCB
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PayPal
Important Delivery Information
Please make sure that your shipping address and contact information are accurate when placing your order. Frankies Shop is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.
If your package is delayed or you have questions about your delivery, please contact our customer service team.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Frankies Shop
Email: support@bikinissale.shop
Address: 531 Hannon St, Petersburg, VA 23803, USA
We will be happy to assist you with your order and delivery questions.